Responsible Gaming
Gambling Should Be Entertainment
At Luckywave, we believe gambling should only ever be a form of entertainment, not a way to earn money or solve financial problems. It is important to approach gambling with a realistic mindset and only spend what you can afford to lose.
Please gamble responsibly and within your means. If you feel your gambling is becoming a concern, help and support are available.
Age Verification
You must be at least 18 years old, or the legal gambling age in your jurisdiction, to use Luckywave and place bets. We take age verification seriously and reserve the right to request proof of identity and age at any time.
Parents and guardians: if you are concerned about a young person's gambling activity, please seek support from the organisations listed below.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone close to you, it may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding gambling activity or lying about how much time or money you spend gambling
- Feeling anxious, irritable, or restless when not gambling or when trying to reduce gambling
- Using gambling to escape problems, stress, depression, or anxiety
- Neglecting work, education, family, or relationships because of gambling
- Continuing to gamble despite financial, social, or personal harm
- Borrowing money to gamble or pay gambling debts
- Failed attempts to reduce or stop gambling
If you recognise these signs, please reach out for help immediately.
Self-Help Tools Available
Most gambling operators, including Luckywave, offer tools to help you control your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive reminders during your gambling sessions about how long you have been playing and how much you have spent
- Time-Out: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Permanently close your account and exclude yourself from accessing the platform
To activate any of these tools on Luckywave, please visit your account settings or contact our customer support team.
Support Organizations
If you need help, support is available 24/7 from qualified professionals:
United Kingdom
- GamCare – Free confidential support and counselling for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – The National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk
Enables you to self-exclude from all licensed UK online gambling operators at once - Gamblers Anonymous – Peer support meetings and resources
Website: www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
Website: www.responsiblegambling.org - United States: National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Helpline: 0800 1 372 374
If You Need Help
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support – problem gambling is a recognised condition and professional help is available.
Contacting one of the organisations above is free, confidential, and the first step towards taking control. They can provide counselling, practical advice, and support tailored to your situation.
Remember: you are not alone, and help is available right now.